Reset accounts
A reset gives an eligible breached Training account a new attempt. FairTicks supports two reset paths: paid reset and free reset. They do not work the same way, and they do not have the same impact on the account.
Reset restores the trading state for a new attempt, but it does not erase the account history. Previous trades, breaches, reset events, and lifecycle actions remain recorded for transparency and support review.
Reset in one sentence
Reset is available only when a Training account is BREACHED and satisfies the reset eligibility rules.
It is not for active accounts, expired accounts, Live accounts, Free Trials, or Rapid accounts.
Paid reset vs free reset
Paid reset and free reset both restore the account to an active trading state, but they have different rules.
| Reset type | Best used when | What happens | Future Live split impact |
|---|---|---|---|
| Paid reset | You breached and want a fresh attempt on the same account tier. | The account is restored to its starting state and receives a fresh validity period from the reset date. | Does not change the standard model split by itself. |
| Free reset | You breached, qualify through real activity, and accept a downgrade. | The account is restored at a lower capital tier and keeps the current expiration date. | Future Live account uses 50% trader / 50% FairTicks. |
| Extension | Your account needs more time, not a fresh start. | Adds time without resetting balance, risk state, trading days, or progress. | No direct split impact. |
Reset and extension solve different problems. Reset is for an eligible breached account. Extension is for an eligible account that needs more time.
Which accounts can be reset?
Reset availability depends on account type, status, model, expiration state, and reset history.
| Account type | Paid reset | Free reset | Notes |
|---|---|---|---|
| Classic | Available only if eligible | Available only if eligible | Must be a breached, non-expired Training account. |
| Discipline / Precision | Available only if eligible | Available only if eligible | Must be a breached, non-expired Training account. |
| Rapid | Not available | Not available | Rapid is a fixed one-shot model. |
| Free Trial | Not available | Not available | Free Trials cannot be reset or extended. |
| Live / Straight | Not available | Not available | Live accounts are not restarted through the Training reset system. |
| Expired Training account | Not directly | Not directly | Expired accounts must be extended first if eligible. |
Paid reset eligibility
Paid reset is available only when all required conditions are satisfied.
- The account must be a Training account.
- The account status must be
BREACHED. - The account must not be expired.
- The account must not be a Free Trial.
- The account must not be Rapid.
- The reset product must match the account capital tier.
- The account must be below the maximum paid reset limit.
- The account must have no open positions.
Each eligible Training account can receive up to 3 paid resets. After the paid reset limit is reached, the account can no longer be paid-reset.
Paid reset and expiration
A paid reset gives the account a fresh validity period from the reset date. It does not add remaining days from the previous attempt on top of the new attempt.
Paid reset starts a new attempt from the reset date. The new expiration date is calculated from the reset date using the account's reset validity shown in the dashboard.
Original expiration date: June 30
Reset date: June 25
Fresh reset validity: shown in the dashboard
The new expiration is calculated from June 25, not by adding remaining days from the old attempt.
If your account had 5 days left before reset, those 5 days are not carried over. Paid reset starts a fresh attempt from the reset date.
Free reset eligibility
Free reset is a one-time eligibility-based reset. It is stricter than paid reset because it gives a reset without purchasing a reset product.
To qualify for free reset, the account must satisfy all required conditions.
| Condition | Requirement |
|---|---|
| Account type | Training account only. |
| Account status | Must be BREACHED. |
| Expiration | Must not be expired. |
| Account model | Rapid is not eligible. |
| Free Trial | Free Trials are not eligible. |
| Capital tier | Must be at least 50K, because the account must be downgraded. |
| Free reset usage | Must not have used free reset before on this account. |
| Trading activity | Must meet the valid trading activity requirement. |
| Open positions | Must have no open positions. |
Free reset activity requirement
Free reset is reserved for traders who made a real attempt before breaching. The account must show meaningful activity before the free reset can unlock.
The account must have at least 5 valid trading days. Each counted day must include at least 3 trades lasting at least 30 seconds each.
Day 1: 3 valid trades of 30 seconds or more.
Day 2: 3 valid trades of 30 seconds or more.
Day 3: 3 valid trades of 30 seconds or more.
Day 4: 3 valid trades of 30 seconds or more.
Day 5: 3 valid trades of 30 seconds or more.
Result: the activity condition can be satisfied if all other free reset rules are also met.
Trader has 5 trading days.
But on two of those days, the trader made only 1 valid trade.
Result: those days may not count toward free reset activity, so free reset may stay locked.
Why the free reset activity rule exists
Free reset is not designed for instant-breach accounts. It is designed for traders who genuinely traded, respected the platform experience, and still breached after meaningful activity.
The activity requirement helps prevent abuse while giving real traders one extra chance when they qualify.
Free reset capital downgrade
Free reset restores the account at a lower capital tier. This is the main trade-off of receiving a reset without purchasing a paid reset.
| Before free reset | After free reset |
|---|---|
| 100K account | 50K account |
| 50K account | 25K account |
| 25K account | Not eligible for free reset |
After the downgrade, the account uses the lower tier's capital, rules, targets, contracts, and risk settings.
A free reset does not keep the original capital. If you free-reset a 100K account, it becomes a 50K account. If you free-reset a 50K account, it becomes a 25K account.
Free reset and expiration
Free reset does not give a fresh validity period. It keeps the account's current expiration date.
Free reset keeps the current expiration date. It restores the trading state, but it does not add time.
Current expiration date before free reset: June 30
Free reset applied on: June 20
Expiration after free reset: still June 30
The account is restored, but the deadline is not extended.
If the account is already expired, free reset is not available directly. The account must be extended first if extension is available.
Free reset and future Live profit split
Free reset has a permanent impact on the future Live account generated from that Training account. If the account later passes and generates Live, the Live profit split becomes 50% trader / 50% FairTicks.
If free reset is used before Live generation, the future Live account uses a 50 / 50 profit split, regardless of the account model's standard split.
Original account family: Classic
Standard Classic Live split: 80% trader / 20% FairTicks
Free reset used: Yes
Future Live split: 50% trader / 50% FairTicks
A later paid reset does not remove the free-reset flag. If free reset was used on the account before Live generation, the future Live split remains 50 / 50.
Does free reset consume one of the 3 paid resets?
Free reset is separate from the paid reset limit. Paid reset usage and free reset usage are tracked separately.
Paid resets used: 0 / 3
Free reset used: No
Trader qualifies for and uses free reset.
Free reset used becomes: Yes
Paid resets used can remain separate from the free reset usage.
What gets restored on reset?
A successful reset restores the account's active trading state. Paid reset restores the same capital tier. Free reset restores the downgraded capital tier.
| Area | After paid reset | After free reset |
|---|---|---|
| Account status | ACTIVE |
ACTIVE |
| Capital | Restored to the same account tier. | Restored to the downgraded tier. |
| Balance and equity | Restored to account capital. | Restored to downgraded capital. |
| Highest equity | Reset to account capital. | Reset to downgraded capital. |
| Daily Loss state | Reset. | Reset. |
| Max Loss state | Reset from restored capital. | Reset from downgraded capital. |
| Trailing Drawdown state | Reset where enabled. | Reset where enabled. |
| Profit target progress | Reset. | Reset using downgraded tier targets. |
| Trading days counter | Reset to 0. | Reset to 0. |
| Consistency state | Reset for the account attempt. | Reset for the account attempt. |
| NP Score cycle | Reset for the account attempt. | Reset for the account attempt. |
| Commissions | Reset for the new attempt. | Reset for the new attempt. |
| Current exposure | Reset to 0. | Reset to 0. |
| Contracts availability | Restored to starting amounts for the same tier. | Restored to starting amounts for the downgraded tier. |
| Expiration | Fresh validity from reset date. | Current expiration date is kept. |
What is not erased on reset?
Reset gives a new active attempt, but it does not delete historical records.
- Previous closed positions remain in account history.
- Previous breach events remain recorded.
- Previous reset events remain recorded.
- Paid reset count remains tracked.
- Free reset usage remains permanently flagged if used.
- User-level behavior history, where applicable, is not erased by resetting one account.
Keeping history protects both traders and FairTicks. It allows support to review what happened before and after each account lifecycle event.
Why Rapid accounts cannot be reset
Rapid is designed as a fast, fixed-window, one-shot Training model. Because of that design, Rapid does not support paid reset or free reset.
If a Rapid account breaches, the next step is to start a new evaluation if you want to continue with Rapid.
Why Free Trial accounts cannot be reset
Free Trials are short test accounts. They are designed to let traders experience the platform, not to create repeatable unpaid evaluation attempts.
Free Trials cannot use paid reset, free reset, extension, payout, or Live generation.
Can I reset an expired account?
Not directly. Reset is designed for breached Training accounts that are not expired.
If your account is expired, the available lifecycle action is extension, if the account is eligible. After extension, reset availability depends on the account status and eligibility rules.
Do not assume an expired account can be reset. Check the dashboard actions shown for that account.
Can I reset a Live account?
No. Live / Straight accounts do not use the Training reset system. If a Live account breaches, it is not restarted through paid reset or free reset.
Paid reset flow
A typical paid reset flow works like this:
- The account is breached.
- The dashboard shows whether paid reset is available.
- The trader selects the reset product matching the account capital.
- FairTicks checks account eligibility.
- If eligible, the account is restored to its starting state.
- A fresh validity period is calculated from the reset date.
- The paid reset counter is updated.
- The account returns to
ACTIVE.
Free reset flow
A typical free reset flow works like this:
- The account is breached.
- The dashboard checks whether free reset is available.
- FairTicks verifies the account is not Rapid, not Free Trial, not expired, and not already free-reset.
- FairTicks verifies the activity requirement.
- FairTicks verifies the account can be downgraded.
- The account is restored using the downgraded tier.
- The current expiration date is kept.
- Free reset usage is permanently flagged.
- The future Live split becomes 50 / 50 if the account later passes and generates Live.
- The account returns to
ACTIVE.
Example 1 — paid reset on Classic 50K
Account model: Classic
Capital: $50,000
Status: BREACHED
Expired: No
Paid resets used: 1 / 3
Open positions: 0
Result: paid reset can be available if all other eligibility checks are satisfied.
Example 2 — free reset on Classic 100K
Account model: Classic
Capital before reset: $100,000
Status: BREACHED
Free reset used before: No
Valid activity requirement: Completed
Expiration date before reset: June 30
Capital after free reset: $50,000
Expiration after free reset: still June 30
Future Live split if passed: 50% trader / 50% FairTicks
Example 3 — free reset blocked on 25K
Account capital: $25,000
Status: BREACHED
Activity requirement: Completed
Result: free reset is blocked because 25K is the lowest tier and cannot be downgraded.
Example 4 — expired account cannot reset directly
Account status: EXPIRED
Trader wants reset.
Result: reset is not available directly.
Next step: extension may be available if the account is eligible.
Common mistakes to avoid
| Mistake | Why it creates confusion | Better understanding |
|---|---|---|
| Thinking reset is available on active accounts | Reset is for breached Training accounts. | Use extension if the issue is time. |
| Thinking paid reset carries remaining days | Paid reset starts a fresh attempt from the reset date. | Remaining days are not added on top. |
| Thinking free reset adds time | Free reset keeps the current expiration date. | Use free reset only if you accept the remaining time. |
| Thinking free reset keeps the same capital | Free reset downgrades capital. | 100K becomes 50K, and 50K becomes 25K. |
| Thinking free reset keeps the standard Live split | Free reset changes the future Live split to 50 / 50. | Use paid reset if you want to preserve standard split rules. |
| Trying to reset Rapid | Rapid has no reset path. | Start a new Rapid evaluation if you want another attempt. |
| Trying to reset a Free Trial | Free Trials are limited test accounts. | Purchase a full Training account to continue. |
Common questions
“Can I reset an active account?”
No. Reset is for eligible breached Training accounts. If your account is active and needs more time, extension may be the relevant action if available.
“Can I reset an expired account?”
Not directly. An expired account must be extended first if extension is available.
“Can I reset a Rapid account?”
No. Rapid accounts cannot be paid-reset or free-reset.
“Can I reset a Free Trial?”
No. Free Trials cannot be reset or extended.
“Can I reset a Live account?”
No. Live / Straight accounts do not use the Training reset system.
“How many paid resets can I use?”
An eligible Training account can use up to 3 paid resets.
“Can I use free reset more than once?”
No. Free reset is one-time per eligible account.
“Does free reset consume one of my paid resets?”
Free reset and paid reset usage are tracked separately. Free reset does not replace the paid reset system, and paid reset does not remove the free-reset flag once used.
“Why did my capital decrease after free reset?”
Free reset uses a capital downgrade. A 100K account becomes 50K, and a 50K account becomes 25K.
“Why did my expiration date not change after free reset?”
Free reset does not add time. It keeps the current expiration date.
“Why did my Live split become 50 / 50?”
If the source Training account used free reset before Live generation, the future Live account uses the 50 / 50 free-reset split.
“Can I use paid reset after a free reset?”
Paid reset may be available later if the account breaches again and satisfies paid reset eligibility. However, a paid reset does not remove the free-reset flag. Future Live split remains 50 / 50 if free reset was used before Live generation.
“Does reset erase my old trades?”
No. Reset restores the active trading state, but previous account history remains recorded.
“Why is the Reset button disabled?”
The account may not be breached, may be expired, may be Rapid, may be a Free Trial, may be Live, may have reached the paid reset limit, may not meet free reset activity rules, may be at the lowest capital tier, or may otherwise fail eligibility checks.
Summary
Reset gives an eligible breached Training account another attempt. Paid reset restores the same account tier and gives a fresh validity period from the reset date. Free reset restores the account at a lower capital tier, keeps the current expiration date, and changes the future Live split to 50 / 50.
The most important rule is simple: paid reset costs money; free reset costs capital tier and future split.
Paid reset = fresh attempt on the same tier. Free reset = one-time downgrade reset with same expiration and 50 / 50 future Live split.
Choose reset type carefully.
Paid reset keeps the same tier and starts a fresh attempt. Free reset gives one extra chance, but downgrades capital, keeps the expiration date, and changes future Live split to 50 / 50.
Not sure whether to reset or extend?
Check your account status first. If it is BREACHED, reset may be relevant.
If it is ACTIVE or EXPIRED and the issue is time, extension may be relevant if eligible.